AI for the repetitive work, with a person in charge
AI integration for small businesses: AI answers routine questions, reads orders and drafts replies under rules you set, and a person approves anything that matters.
Where AI helps first: repeated, checkable work
Good first jobs repeat every day and are easy to check. The examples below are made up.
Routine questions
Example: “Where is my order?” and “Do you ship to Canada?” answered from your order system and policies, evenings and weekends included.
Reading orders and documents
Example: a 30-line PDF purchase order becomes a draft sales order, and your team checks it before it reaches the ERP.
Wholesale order automationDrafting replies
Example: a customer asks when a backordered item will ship. AI drafts the answer from your stock and incoming deliveries; your team edits it and sends it.
Answers from your own files
Example: a new hire asks for the return rules for wholesale accounts and gets the answer with the document it came from.
Three ways we set it up
- 01
AI chatbots
On your website or store: answers customers from your products, policies and order data, and hands over to a person when it should.
- Answers in English and Chinese
- Order status, once connected
- Conversations your team can read
- 02
AI agents
Behind the scenes: takes on repetitive steps in your systems, such as turning emailed orders into drafts.
- Replies on stock and ship dates
- A daily list of exceptions
- Reminders to suppliers
- 03
Private AI
For your staff: a chat assistant on hardware you buy or on a GPU server rented in the cloud, used instead of public chat tools, with company files kept inside.
- Answers from your own files
- Access set per team
- Set up by us
How we start: one task first
- 01
Pick one task
One job that costs hours every week, such as retyping emailed orders or answering “Where is my order?”
- 02
Build and test
We connect AI to the systems the task needs and test it on real examples.
- 03
Go live
Your team works with it and approves what matters.
- 04
Add more
Once it works, the next task follows; ongoing care keeps it up to date.
Questions about AI in your business
Where does our data go when we use AI?
With a cloud AI model, the text of each task goes to the model provider to be processed. With private AI, it stays on your own hardware or a rented GPU server.
Is AI worth it for a small team?
It can be, for a task that repeats every day and follows clear rules. That is why we start with one task.
Do we have to change our systems?
No. AI works with the store, ERP, inbox and files you already use.
Next step
Contact us about AI in your business
Tell us which job takes the most hours each week.